C&S Companies

Adding bandwidth, doubling bandwidth, or even quadrupling bandwidth did not make a difference. Despite all the things we had done, the problem was never about bandwidth. Nothing resolved the issue - It was always about latency. A key to our success is the ability to quickly access complex project data files, regardless of the office in which they reside. Only Panzura made it possible for our workers to access complex data files at LAN speeds from any of our offices.

- Eric Quinn, CIO

C&S Companies Reduces File Open Times by 99.3% With Panzura

Like all Architecture, Engineering, and Construction (AEC) firms, C&S Companies uses geographically distributed design and development teams to facilitate proper matching of the talent pool with growing project demands. However, challenges associated with providing seamless access to CAD project data across dispersed teams often create excessive amounts of infrastructure and management complexity with sub-optimal results or productivity loss.

Challenge: Productivity Loss Due to Inability to Collaborate and Engage the Team on Projects

Key to the success of C&S was the ability to quickly access complex project datafiles, regardless of the office in which they reside. Common applications in use were Revit, Civil 3D, and Bentley MicroStation. With a centralized model, most application data movement was between Syracuse and a remote site, but also included some peer-to-peer sharing across sites. C&S had a MPLS network between sites, with bandwidth varying from small to 100 Mbps or more. Latency ran 30-90 ms from Syracuse but as little as 10 ms between some sites.

Prior to implementing Panzura, C&S was suffering from what the AEC community commonly refers to as the “File Open” problem. Their files were taking over 20 minutes to open and as a result, remote applications were timing out. They tried significantly increasing bandwidth but soon found that had very little impact.

The pain of a centralized IT infrastructure is felt most acutely in complex, vertically integrated projects (as seen in Civil 3D) that include many, maybe thousands, of files requiring thousands more file system transactions, such as opens, lookups, locks, closes, and unlocks. As the company discovered, more than 90% of the delay was associated with numerous round-trips being made to the data center for specific file operations.

The farther the office was from the centralized system, the more acute the problem. Users went through dramatic changes in their workflows in an attempt to circumvent the delays without success and, over time, the frustration became unbearable. Something had to change.

Solution: Freedom Collaboration Improves Productivity, Enables Collaboration, and Eliminates CAD Latency

C&S turned to Panzura to solve its remote Revit, Civil 3D, and CAD modeling performance issues by implementing a distributed Global File System with centralized, redundant, offsite cloud storage, thereby allowing architects and designers to work as if they are local. C&S deployed a single Global File System with eight controllers in a NAS configuration at each one of its major sites, with all data securely stored and archived on hybrid cloud storage. Latency has been reduced dramatically and the “file open problem” is a thing of the past. The distributed workforce are now empowered to work collaboratively on projects regardless of file size or location. Any office that had excess capacity of manpower could be channelized to an appropriate project or any project that needed a specialist from their team could contribute in real-time irrespective of the location. The ability to divert its workforce became a major advantage to their business.

Benefits

With Panzura deployed, latency has been just about eliminated. The first read of a remote file takes less than one minute, with subsequent reads requiring only a few seconds. File sharing across sites now happens in real time, boosting productivity and reducing time to job completion. The standard practice under the old infrastructure that saw locations working on day-old copies of data has changed to instantaneous updates. End users noticed an immediate difference without having to alter their workflow. Application integration went smoothly and included all highly used items such as Revit, Civil 3D, and Bentley MicroStation, amongst others.

C&S now has the system it requires today, but also knows this system can scale easily as the company grows. For its end users, the solution design was exactly the right fit. For any CAD environment using a centralized storage model, Panzura provides a unique and valuable solution. No other solution comes close to providing the performance of reading and writing at LAN speeds.

Discover how Panzura can benefit your enterprise and help you manage your data with ease.

C&S Companies and Panzura

Industry

Applications

Revit, Civil 3D, and Bentley MicroStation

Cloud

Amazon Web Services - AWS Partner - Panzura

Amazon Web Services

Challenge

Key to the success of C&S was the ability to quickly access complex project datafiles, regardless of the office in which they reside.

Solution

Panzura empowered C&S to eliminate Revit, Civil 3D, and CAD modeling performance issues by implementing a distributed Global File System with centralized, redundant, offsite cloud storage, thereby allowing architects and designers to work as if they are local

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